Imagine that your little company is growing rapidly. You’ve done it. Your ID number is out all over the internet, people are coming at your door to buy your goods and/or products, while your cell phone is ringing incessantly. It’s the life you’ve always longed for. When you dial the number and discover that, incredibly many of the calls are from spammers and robocallers trying to offer you something you don’t need or would like to have–such as your personal details that you aren’t willing to share with the callers. It’s a bit frustrating, but a lot of these callers aren’t human at all they’re bots that are poorly disguised and likely making a thousand additional calls simultaneously.
It’s not just a nagging issue, it could negatively impact your small-scale business’ bottom line because it blocks you from talking to those who really would like to engage with you and also clogs phones.
To assist you to do that we’ve put together an overview of the most effective methods to stop these robotic threats and end the robocalls. In this article, we’ll explain what is a spam call (and the reason they’re difficult to remove) and methods to block calls from spammers and robocalls, and, more specifically, the way to do it. ReportedCalls provides a range of tools for deprogramming these irritating bots.
Which are legit and illegal spam calls? Who’s calling me?
There are generally two types of callers that you want to avoid: rude and aggressive callers and spammers. The former is an uncommon breed, and it’s not necessary to worry so much. They’re annoying since they are a constant.
Spam callers are generally comprised of two types which are bots and real people. True, there are real people actually use their phones throughout the day long and try to swindle individuals out of social security numbers, or any other information they can obtain. They just have the numbers they’ll dial.
Bots, which are short for robots, as you might have guessed, are automated calling programs that use digital technology to go through their list of options and take thousands of phone calls per day, typically with an automated program that explains how the IRS will arrest you unless you provide the bank details.
Keep in mind it is possible to distinguish between genuine “spam” calls (salespeople making cold calls) as well as scammers who are illegal that are dangerous and trying to steal your credit card and other personal information. But just because an email is legitimate, it doesn’t mean that you should continue to receive hundreds of them every day, especially if you’re a professional with no minute to spare.
Wait — I’m on the National Do Not Call Registry. Why am I getting calls?
The National Do Not Call Registry is a useful tool against those legitimate sales calls mentioned above. However, it cannot safeguard against fraudsters.
On the contrary for the former, it is the National Do Not Call Registry is like banks that have a “Do Not Steal” sign in their front window. If someone intends to steal from the institution, that sign will not stop them. The same applies here. As it is stated by the Federal Trade Commission says, they are already making money off people – how can any regulatory agency stop these people? The FTC suggests that you make sure you report scam callers to ftc.gov/complaint.
How can I stop the number that calls my work?
You don’t want to just call someone- you’d like to block them forever from ever seeing or hearing from them ever again.
For iPhones, It’s fairly simple to access your calls by tapping to the right of the number you received to answer, then scrolling down, and pressing Block. Android phones vary, based on the phone model, but it’s the same process on both devices. But, this doesn’t help with the issue of repeating numerous spam calls.
If you’re using desk phones, it’s an animal of a different color. It’s best to speak to the IT team or your supplier because everyone is likely to have a different method to approach it.
Does *61 block calls that are not necessary?
If you’re on AT&T by dialing *61, you will be able to block the phone number that last called you. To access this feature you’ll have to dial *60, and then follow the directions. Other major providers offer similar options, but you’ll have to visit their websites directly to determine which number to dial since they all differ.
A simpler option is to block Numbers using ReportedCalls
ReportedCalls the virtual phone system includes an array of ways to block the number you’d rather not hear from. The most powerful of these (and one that you’ll end up employing for many other reasons as well) are the call flow as well as Auto attendant. It’s the route you create beforehand that calls will follow when calling you. It is possible to set up various “flows” to accommodate different scenarios such as times of day and holidays, as well as other options (like the way that calls are distributed out to employees). This means that the annoying robots are bound to encounter something that they aren’t able to comprehend; they’re not intelligent enough to be able to navigate the auto attendant. Therefore, they’ll never have the ability to make you wait.
The auto attendant doesn’t only have a screen that’s designed to keep insects out it can also improve the experience of those who are well-intentioned to call. A lot of callers have simple questions to ask, questions that you can program the auto-attendant to respond with your personal voice, meaning you don’t have to worry about clients getting turned off by an automated voice (which is admittedly absurd).
The auto-attendant also has other options that will assist in removing nuisance callers that are able to navigate the auto-attendant feature (as well as options for dealing with specific numbers you would like to get a call from). Confused? Don’t be. It’s ReportedCalls’s VIP/Blocklist feature. an additional component that makes up the flow. By using these options, you can establish a new “branch” independently of the main flow of calls for numbers that you don’t want to listen to (using the Blocklist feature) Blocklist) as well as numbers that you really wish to receive calls from (using this feature called VIP).
Let’s say that someone is an aggressive caller or a spammer, and you’re done. When you include your Blocklist to your list and just a couple of clicks, you can add the number in and create a completely new route for the number, leading to being automatically disconnected which means you will hear from them ever again. Also, as ReportedCalls allows unlimited extensions to one number, this means that if a group of your employees is using one number (with extensions) it is possible to stop that number from your entire workforce with a single click.
The features for VIP are the better aspect. The VIP function allows you’ll be able to make a side branch for any number you choose however, instead of disconnecting, place them on a specific route to your personal phone address or…wherever it is you’d prefer your important numbers to be moved.
If all this is merged, ReportedCalls becomes–among many other things, a spam-blocking tool. You’ll require it since the number of spam calls exploded in the year 2020 and show no signs of abating in 2021. Set up your small business to simplify the lives of your employees, callers as well as yourself with ReportedCalls’s number-blocking features.